Delete your ClearCrowds account and data

Fastest ways to request deletion

• Email [email protected] from the email address on your ClearCrowds account with the subject “Delete my ClearCrowds account”.
• Or sign in to the ClearCrowds web app, open Settings, and choose Delete Account.
• If you cannot access your account email, contact support and include the account email, approximate sign-up date, and any purchase receipt ID you have.

What we delete

• Account profile, sign-in credentials, connected login records, and saved preferences.
• Uploaded photos, generated photo results, editing history, conversations, and shared photo records that belong to the account.
• ClearCrowds credits, membership state, usage logs, and product activity tied to the account.

What may be retained

We may retain limited records when required for legal, payment, tax, fraud prevention, security, or dispute-resolution reasons. Platform billing records handled by Google Play, Apple, Stripe, RevenueCat, or other payment processors are controlled by those providers. Retained records are kept only for the required purpose and period.

Subscriptions and billing

You can submit a deletion request at any time. To prevent future renewals, cancel active subscriptions in Google Play, App Store, or the original payment provider. Account deletion removes ClearCrowds account data but does not by itself cancel a store-managed subscription.

Timing

We normally process verified deletion requests within 7 business days. Some backups and provider-side records may take longer to age out according to their retention schedules.